We will do our best to guarantee the delivery within the expected shipment date based on the day the order is placed, unless Clients buy items or services that require longer time to be delivered upon prior notice, for example, in case of personalized items or services and products based on Client’s specific requests.
In case of delay in the delivery because of circumstances beyond our control, Clients will be immediateley informed and our best will be done to reduce the effects of the delay.
To estimate the shipment date, we invite Clients to give us the time to verify the payment, the address, the security check and the order processing. Please, note that the delivery is subjected to the full payment.
Once the courier has delivered the good, all risks and responsibility of the purchased goods are up to Clients.
In case of specification of an addressee different from the buyer, (for example, in case of a present), it is agreed and accepted that the proof of the signature of the above-mentioned addressee (or that of another person at the delivery address) is considered the proof of delivery, of the fulfillement of the selling contract by ROMANODIAMONDS.COM and of the transfer of the responsibility to the addressee. At the moment of delivery, for some categories of products we reserve the right to deliver the goods only to the addressee indicated on the package tag and to verifiy the addressee’s identity.
Items that are already available will be dispatched in 5-7 business days (Monday – Friday) from the day on which order is placed and the payment is verified.
Personalized items (choice of diamonds and engravings) will be dispatched in 30/40 business days from the day on which order is placed and the payment is verified.
During sales or special promotions, processing times may be longer.
Please, note couriers do not make deliveries on the following Italian holidays:
Easter and Easter Monday